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Shipping policy

We ship all of our products from our own warehouse in California or contracted fulfillment centers in Pennsylvania and Oregon. After an order is placed, our team carefully packages each order, and we then ship within 3-5 business days from our own facilities or within 12-24 hours from our contracted fulfillment centers. Unless otherwise indicated on the product page that is what you can expect if you order directly from this Website (muteme.com). Depending on a myriad of reasons including, courier, weather, government inspections, tariffs, and distance; shipping times can vary and we cannot cancel orders after they have been shipped. International shipments are shipped without local taxes, duties, import duties, VAT, or other taxes included. It is the customer's responsibility to ensure they are aware of these types of expenses for products that are shipped from the United States, made in China. 

Please email us at support@muteme.com if you have any questions regarding shipping.