MuteMe · Setup & support

MuteMe Original hardware specifications

Reference dimensions, materials, lighting and packaging for the Original model and batches listed here.

Model
VQ1 · MuteMe Original
Scope
Batch 006 and later

General specifications

Original hardware reference
Specification Published value
Brand / series MuteMe / MuteMe Regular (Original)
Model / batches VQ1 / Batch 006+
Dimensions (L×W×H) 2.3×2.3×1 inches
Weight 5–6 oz; original reference notes a 26 g increase on newer devices
Materials Polycarbonate plastic and 304 stainless steel
Power USB
Origin Designed in California; made in China

The source lists June 28, 2021 as the product release date; it is not the manufacture or release date of every batch. For current operating-system requirements, use Downloads rather than the old Mac OS X10.11 requirement.

Touch, lighting and USB

Hardware features
Feature Description
Touch Capacitive touch; historical reference gives a 50 ms response example
Lighting Six RGB LEDs; seven selectable colors plus off
USB USB 2.0, HID device
Drivers / access Uses standard HID support; Linux may require device-access rules

The older “eight colors” description counts off as a state. Touch response is a hardware reference figure, not a new end-to-end meeting-latency measurement. See the HID reference for published color values.

Packaging reference

Published packaging sizes
Package Dimensions
Retail sleeve: white box with red glowing MuteMe image 4.9×4.2×1.4 inches
Standard inner box: black 4.8×4.1×1.3 inches
MuteMe Original packaging reference 1
Published packaging illustration; packaging can vary by order.
MuteMe Original packaging reference 2
Published packaging illustration; packaging can vary by order.

Documented package contents

  • One MuteMe Original device.
  • USB-C cord.
  • USB-C to USB-A adapter.

This list describes the Original package documented here. Do not apply it to Mini, MuteSync, custom packaging or another bundle; check the listing or order details for that purchase.

We’re here to help

Still need a hand?

The best way to contact us is through the Support tab in the MuteMe app. Include your device, operating system, app version and what you have already tried.