MuteMe · Setup & support
Firmware update notes: July 2024
A historical record of the firmware improvements introduced alongside the automatic updater. Use the current app to check the firmware appropriate for your device.
- Record
- July 22, 2024
- Updater introduced
- MuteMe app 0.23.4
Firmware and app updates are separate
Firmware runs on the physical device. App updates change the software on your computer. The July 2024 rollout introduced the automatic firmware-update workflow in app 0.23.4; the notes below document that rollout rather than announce a new release today.
Changes described in the 2024 rollout
- Sleep behavior: addressed an issue when no lighting color was selected.
- USB communication: revised communication behavior for certain cable and hub problems; compatibility still depends on the actual connection.
- Brightness: a small increase in the bright setting.
- Software restart: added device reset support; the accompanying app 0.23.4 changes also addressed restart after computer wake.
- Bootloader entry: improvements to the path used for later firmware updates.
- Touch sensing: interference and sensitivity refinements for relevant batch 006+ hardware.
- Firmware maintenance: a shared codebase for batch 004+ families, while retaining hardware-specific firmware files.
- USB identity: MuteMe-specific vendor and product identifiers.
How the notes grouped devices
| Group | Scope of the historical notes |
|---|---|
| Original 001–003 | Legacy hardware; separate update process, not the batch 004+ mass-storage procedure. |
| Original 004–005 | Earlier hardware included in the newer firmware maintenance approach. |
| Original 006–008 and Mini | Primary touch/firmware improvement group described in the original rollout. |
| Original 009 and newer Mini configurations | Later hardware included in the rollout’s intended coverage. |
A shared firmware codebase does not make one download interchangeable across these models. Select the exact file for your batch and connector in the firmware guide.
Check your device today
In MuteMe, open Tools → Device Tools → Auto Firmware Update. Older versions may call this area Settings → Diagnostic Tools. The Firmware Updates switch controls firmware notifications. Use manual firmware recovery only when Support directs it.
MuteSync firmware is not supported by this workflow.
We’re here to help
Still need a hand?
The best way to contact us is through the Support tab in the MuteMe app. Include your device, operating system, app version and what you have already tried.