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TERMS OF USE
Last updated February 19, 2026
AGREEMENT TO TERMS
These Terms of Use constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“you”), and MuteMe LLC (“Company,” “we,” “us,” or “our”), concerning your access to and use of (a) our website located at https://muteme.com (the “Website”), (b) the MuteMe desktop application and any related software (the “App”), and (c) any related services, APIs, download servers, and other media or channels related, linked, or otherwise connected thereto (collectively, the “Services”).
By accessing or using the Services, you agree that you have read, understood, and agreed to be bound by these Terms of Use. IF YOU DO NOT AGREE WITH ALL OF THESE TERMS, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SERVICES AND YOU MUST DISCONTINUE USE IMMEDIATELY.
CHANGES TO THESE TERMS
We may update these Terms of Use from time to time. We will indicate changes by updating the “Last updated” date above. Your continued use of the Services after any update constitutes acceptance of the revised Terms.
ELIGIBILITY
The Services are intended for users who are at least 18 years old. Persons under the age of 18 are not permitted to use or register for the Services.
GEOGRAPHIC RESTRICTIONS
The Services are controlled and operated from the United States. We make no representation that the Services are appropriate or available for use in other locations. If you access the Services from outside the United States, you do so on your own initiative and are responsible for compliance with local laws.
INDUSTRY-SPECIFIC RESTRICTIONS
The Services are not tailored to comply with industry-specific regulations such as HIPAA, FISMA, or GLBA. If your use would be subject to such laws, you may not use the Services in a manner that would cause us to be subject to those requirements.
INTELLECTUAL PROPERTY RIGHTS
Unless otherwise indicated, the Services and all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics (collectively, the “Content”), as well as trademarks, service marks, and logos (the “Marks”), are owned by us or licensed to us and are protected by intellectual property laws. The Content and Marks are provided “AS IS” for your information and personal use only.
Except as expressly permitted in these Terms, you may not copy, reproduce, republish, upload, post, publicly display, translate, transmit, distribute, sell, license, or otherwise exploit any part of the Services, Content, or Marks without our prior written permission.
LIMITED LICENSE TO USE THE WEBSITE
Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Website for your personal, non-commercial use.
LICENSE TO USE THE APP
Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to download, install, and use one copy of the App on a device you own or control solely for your personal or internal business use in connection with supported conferencing and audio features.
You may not: (a) reverse engineer, decompile, disassemble, or attempt to derive the source code of the App except to the extent such restriction is prohibited by applicable law; (b) modify, adapt, translate, or create derivative works of the App; (c) remove or alter any proprietary notices; (d) rent, lease, sell, sublicense, assign, distribute, or otherwise transfer the App to any third party; or (e) use the App in any manner that violates applicable law or these Terms.
UPDATES, AVAILABILITY, AND DOWNLOAD SERVERS
The App and Services may periodically check for, download, and install updates (including critical updates) and you agree to receive such updates as part of your use of the Services. We do not guarantee that any specific feature, integration, or version will remain available. We may change, suspend, or discontinue any aspect of the Services (including download servers) at any time.
ACCOUNT REGISTRATION AND SECURITY
You may be required to create an account to access certain features. You agree to provide accurate, current, and complete information and to keep it updated. You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.
We reserve the right to remove, reclaim, or change a username if we determine it is inappropriate, obscene, or otherwise objectionable.
USER REPRESENTATIONS
By using the Services, you represent and warrant that: (1) all information you submit is true, accurate, current, and complete; (2) you have the legal capacity to agree to these Terms; (3) you will not use the Services for any illegal or unauthorized purpose; and (4) your use of the Services will not violate any applicable law or regulation.
PURCHASES; SHIPPING AND RETURNS
If you purchase products through the Website, your purchase is also subject to our Shipping Policy and Returns Policy, which are incorporated into these Terms by reference. We may refuse, cancel, or limit orders at our discretion to the extent permitted by law (including for suspected fraud, unauthorized activity, pricing errors, or availability limitations).
PROHIBITED ACTIVITIES
You may not access or use the Services for any purpose other than that for which we make them available. As a user, you agree not to:
- Systematically retrieve data or other content from the Services to create or compile a collection, compilation, database, or directory without our written permission.
- Trick, defraud, or mislead us or other users, including attempting to learn sensitive account information.
- Circumvent, disable, or otherwise interfere with security-related features of the Services.
- Disparage, tarnish, or otherwise harm us or the Services.
- Use the Services to harass, abuse, or harm another person.
- Make improper use of our support services or submit false reports.
- Use the Services in a manner inconsistent with applicable laws or regulations.
- Engage in unauthorized framing of or linking to the Services.
- Upload or transmit viruses, Trojan horses, or other harmful material, or engage in disruptive behavior (including spam).
- Engage in automated use of the Services (including bots, scrapers, data mining, or similar tools) except as permitted by us in writing.
- Attempt to impersonate another user or person.
- Sell or otherwise transfer your account or profile.
- Interfere with, disrupt, or create an undue burden on the Services or networks connected to the Services.
- Copy or adapt the Services’ software or attempt to decipher, decompile, disassemble, or reverse engineer any software comprising the Services, except as permitted by law.
- Use the Services as part of any effort to compete with us or for any revenue-generating endeavor using our Content or Services without permission.
REVIEWS
We may provide areas on the Website to leave reviews or ratings. When posting a review, you agree that: (1) you have firsthand experience with the product; (2) your review does not contain offensive, abusive, hateful, or unlawful content; (3) your review is not false or misleading; and (4) you will not organize campaigns encouraging others to post reviews (positive or negative) in a deceptive manner.
We may accept, reject, or remove reviews in our sole discretion. Reviews do not reflect our views and we assume no liability for reviews posted by users.
By posting a review, you grant us a perpetual, non-exclusive, worldwide, royalty-free, fully-paid, assignable, and sublicensable license to use, reproduce, modify, translate, transmit, display, perform, and distribute the content of your review in connection with our business, including marketing and promotional purposes.
SUBMISSIONS
You acknowledge and agree that any questions, comments, suggestions, ideas, feedback, or other information you provide regarding the Services (“Submissions”) are non-confidential and become our sole property. We may use Submissions for any lawful purpose without acknowledgment or compensation to you.
THIRD-PARTY WEBSITES AND CONTENT
The Services may contain links to third-party websites or content. We do not control and are not responsible for third-party websites or content, including their accuracy, policies, or practices. Your use of third-party websites is at your own risk and subject to their terms.
SITE MANAGEMENT
We reserve the right, but not the obligation, to: (1) monitor the Services for violations of these Terms; (2) take appropriate legal action against anyone who violates the law or these Terms; (3) restrict access to or disable any content or feature; and (4) otherwise manage the Services to protect our rights and ensure proper operation.
PRIVACY POLICY
We care about data privacy and security. Please review our Privacy Policy at https://muteme.com/privacy-policy. By using the Services, you agree to be bound by our Privacy Policy, which is incorporated into these Terms.
DMCA NOTICE AND POLICY
We respect the intellectual property rights of others. If you believe that any material available on or through the Services infringes a copyright you own or control, please notify our Designated Copyright Agent as described below.
Designated Copyright Agent
Handeep Kaur
Attn: Copyright Agent
MuteMe LLC
PO Box 5470
El Dorado Hills, CA 95762-9998
United States
Email: handeep@muteme.com
Post Office Location (for reference):
4641 Post St
El Dorado Hills, CA 95762-9998
Notifications and counter-notifications must comply with the requirements of 17 U.S.C. § 512(c)(3) and applicable law. You may be liable for damages if you knowingly misrepresent that material is infringing.
TERM AND TERMINATION
These Terms remain in effect while you use the Services. We reserve the right, in our sole discretion and without notice or liability, to deny access to and use of the Services to any person for any reason, including for breach of these Terms or any applicable law. We may terminate or suspend your account at any time.
MODIFICATIONS AND INTERRUPTIONS
We reserve the right to change, modify, or remove the content of the Services at any time. We do not guarantee the Services will be available at all times. We are not liable for any loss, damage, or inconvenience caused by your inability to access or use the Services during any downtime or discontinuance.
EXPORT CONTROLS AND SANCTIONS
You may not use, export, re-export, or transfer the Services or any products except as authorized by United States law and the laws of the jurisdiction in which the Services and products are obtained. You represent that you are not located in, under the control of, or a national or resident of any country subject to U.S. sanctions, and that you are not on any U.S. government restricted-party list.
GOVERNING LAW
These Terms and your use of the Services are governed by and construed in accordance with the laws of the State of California, without regard to conflict of law principles.
DISPUTE RESOLUTION
Informal Negotiations. To expedite resolution and control costs, the parties agree to first attempt to negotiate any dispute informally for at least thirty (30) days before initiating arbitration, except for disputes expressly excluded below. Informal negotiations begin upon written notice from one party to the other.
Binding Arbitration. If the parties cannot resolve a dispute informally, the dispute (except those excluded below) will be finally and exclusively resolved through binding arbitration under the Commercial Arbitration Rules of the American Arbitration Association (“AAA”) and, where appropriate, the AAA’s Supplementary Procedures for Consumer-Related Disputes. The arbitration may be conducted in person, through submission of documents, by phone, or online. The arbitration will take place in Placer County, California, unless otherwise required by applicable law. The arbitrator must follow applicable law, and any award may be challenged if the arbitrator fails to do so.
Small Claims. Either party may bring an individual claim in small claims court if the claim qualifies and remains in that court.
Exceptions. The following disputes are not subject to the informal negotiation and arbitration provisions: (a) disputes seeking to enforce or protect intellectual property rights; (b) disputes related to allegations of theft, piracy, invasion of privacy, or unauthorized use; and (c) claims for injunctive relief.
Time Limit. Any dispute related to the Services must be commenced within one (1) year after the cause of action arises, unless a longer period is required by law.
Class Action Waiver. Arbitration will be conducted on an individual basis only. There is no right or authority for any dispute to be arbitrated on a class-action basis or in a representative capacity on behalf of others.
CORRECTIONS
There may be information on the Services that contains typographical errors, inaccuracies, or omissions, including descriptions, pricing, availability, and other information. We reserve the right to correct any errors and to change or update information at any time without prior notice.
DISCLAIMER
THE SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. YOUR USE OF THE SERVICES IS AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE.
LIMITATIONS OF LIABILITY
TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL WE OR OUR DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFIT, LOST REVENUE, LOSS OF DATA, OR OTHER DAMAGES ARISING FROM YOUR USE OF THE SERVICES.
NOTWITHSTANDING ANYTHING TO THE CONTRARY, OUR TOTAL LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER AND REGARDLESS OF THE FORM OF ACTION WILL AT ALL TIMES BE LIMITED TO THE AMOUNT PAID BY YOU TO US FOR THE SERVICES OR PRODUCTS GIVING RISE TO THE CLAIM DURING THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO LIABILITY, OR $100, WHICHEVER IS GREATER, UNLESS A DIFFERENT LIMIT IS REQUIRED BY LAW. IF YOU HAVE NOT PAID US, OUR TOTAL LIABILITY WILL BE $0 TO THE EXTENT PERMITTED BY LAW.
INDEMNIFICATION
You agree to defend, indemnify, and hold us harmless from and against any loss, damage, liability, claim, or demand (including reasonable attorneys’ fees) arising out of or related to: (1) your use of the Services; (2) your breach of these Terms; (3) your violation of any law or the rights of a third party; or (4) your misuse of the App or Services.
USER DATA
We may maintain data you transmit to the Services for the purpose of operating and improving the Services. Although we perform routine backups, you are solely responsible for your data. We are not liable for any loss or corruption of data except as required by law.
ELECTRONIC COMMUNICATIONS, TRANSACTIONS, AND SIGNATURES
Visiting the Website, using the App, sending us emails, and completing online forms constitute electronic communications. You consent to receive electronic communications and agree that electronic notices, disclosures, and communications satisfy any legal requirement that such communications be in writing.
CALIFORNIA USERS AND RESIDENTS
If any complaint with us is not satisfactorily resolved, you can contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (800) 952-5210 or (916) 445-1254.
MISCELLANEOUS
These Terms and any policies posted by us on the Website (including the Privacy Policy, Shipping Policy, and Returns Policy) constitute the entire agreement between you and us. If any provision is determined to be unlawful or unenforceable, the remaining provisions remain in full force and effect. We may assign our rights and obligations at any time. No joint venture, partnership, employment, or agency relationship is created by these Terms.
CONTACT US
To resolve a complaint regarding the Services or to receive further information, please contact us at:
MuteMe LLC
PO Box 5470
El Dorado Hills, CA 95762-9998
United States
Phone: (707) 456-7276
Email: support@muteme.com
Post Office Location (for reference):
4641 Post St
El Dorado Hills, CA 95762-9998