MuteMe
MacOS Monterey Sound Bug
This notice documents an older Bluetooth audio issue. Start with current macOS and headset updates if you encounter a similar symptom today.
What the original report covered
Early macOS Monterey users reported that muting a Bluetooth microphone could also silence headphone output. MuteMe’s original support record marked the issue resolved with macOS 12.4 on May 16, 2022. Earlier warnings on that page predated this resolution.
If microphone mute still silences playback
- Check the macOS version, headset model and selected input/output devices. Install compatible system and headset updates.
- Test a different microphone while keeping the headset as your output.
- For supported meeting integrations, review the headset mute workarounds and their app-only mute limits.
If the problem also occurs without MuteMe running, report it to Apple with a reproducible example.
We’re here to help
Still need a hand?
The best way to contact us is through the Support tab in the MuteMe app. Include your device, operating system, app version and what you have already tried.