MuteMe · Setup & support

Your browser and mute button, connected.

The MuteMe extension works with the desktop app to keep supported browser meetings in sync. Find the published update notes below, or jump to the current Google Meet setup guide.

Requires
MuteMe desktop app running
Published notes
Version 1.6.4
Setup
One Chrome profile

Get back to your meeting.

  1. Open the MuteMe desktop app

    The extension connects to MuteMe on your computer. Download the desktop app if you have not installed it yet.

  2. Use the extension in your meeting profile

    Keep the extension in the Chrome profile you use for meetings. Follow the Google Meet setup guide to enable and test sync. For Microsoft Teams, use the current Teams desktop guide.

  3. Check the installed extension

    Open Chrome’s Extensions manager to view your installed version. The official MuteMe Web Extension listing is the source for the publicly available browser release.

Version 1.6.4

Published notes from September 2024.

Multiple Google Meet tabs

Fixed a problem where ended meetings in other Google Meet tabs could be treated as muted meetings, causing the active meeting to switch back from unmuted to muted.

Small browser windows

Fixed a problem that could interrupt synchronization when a meeting window was resized to a smaller size.

Selected update notices

This page opens for selected extension updates so you can see the changes. It does not need to appear for every minor fix.

Original technical note: September 25, 2024, 9:44 AM PST.

If sync needs attention.

Make sure the desktop app is running, the extension is enabled in the profile hosting your meeting, and the meeting integration is enabled in MuteMe. Follow the Google Meet troubleshooting steps before reinstalling anything.

Tell support both your desktop app version and your extension version so we can distinguish the two components.

We’re here to help

Still need a hand?

The best way to contact us is through the Support tab in the MuteMe app. Include your device, operating system, app version and what you have already tried.

Reference links