Ding Dong, Chime Is Gone
We have an important software update to share with our Amazon Chime users.
This change helps us keep the MuteMe software cleaner, faster, and focused on the meeting platforms our customers are actively using every day.
What Happened to Amazon Chime?
Amazon Chime was Amazon's video meeting and business calling platform. For years, MuteMe included support for Chime alongside Zoom, Microsoft Teams, Webex, Google Meet, GoToMeeting, Skype, Discord, and other platforms.
In February 2025, AWS announced that Amazon Chime would stop accepting new customers and that support for the Amazon Chime service would end in February 2026. After that transition, users would no longer be able to host Amazon Chime meetings, manage users, or use Business Calling features.
What This Means for MuteMe Users
Starting with our next MuteMe software release, Amazon Chime will be removed as a supported conferencing platform inside the MuteMe app.
Supported platforms:
If you previously used MuteMe with Amazon Chime, we recommend switching to another supported meeting platform. The MuteMe device will continue to work with your computer and with the other platforms we support.
Why We're Removing It
We know software changes can be frustrating, especially when a platform you used goes away. But maintaining support for a discontinued meeting service creates unnecessary complexity and can slow down improvements for the platforms customers are actively using.
Our goal is to make MuteMe more reliable, easier to maintain, and better across the platforms that matter most to our customers.
That means focusing our development time on:
- Improving support for active meeting platforms — Ensuring the best possible experience with platforms you use daily
- Keeping up with changes — Staying current with updates from Zoom, Teams, Webex, Google Meet, and others
- Improving device reliability — Enhancing mute detection and overall device performance
- Reducing bugs — Eliminating issues caused by outdated integrations
- Speed and usability — Making the MuteMe app faster and easier to use
"Maintaining support for a discontinued meeting service creates unnecessary complexity and can slow down improvements for the platforms customers are actively using."
MuteMe Is Still Moving Forward
One of the hardest parts of building hardware that works with meeting software is that the platforms change constantly. Sometimes features are added. Sometimes APIs change. Sometimes entire services are retired.
When that happens, we adapt.
Our Mission Remains
MuteMe was built to give users a simple, visible, physical way to control mute status during virtual meetings. That mission has not changed. We will continue improving support for the platforms people use every day, and we will continue making the MuteMe experience better across Windows, macOS, and Linux.
Need Help?
If you were still using Amazon Chime with MuteMe and need help switching to another supported platform, please contact us. We're here to help make the transition as smooth as possible.
Thank you for continuing to support MuteMe as we keep improving the software and device experience.