Cannot Use Installer on Windows
This support article is for Windows users that are in environments where they cannot use the installer. If you are on windows and would like to use the application but cannot use the installer this article is for you.
A small number of Windows users may experience issues with the installer due to corporate restrictions, antivirus programs, or other issues with the electron framework we use. The simple steps outlined below allow these users to use their MuteMe without installing the application.
Step 1 - Download Zip File
Go to our alternate zip download folder hosted on Google Drive and download the zip file for Windows. There are multiple files in the folders that correspond to the various versions of the software. For most people you would install the highest software version available. Even if you download the wrong version, the auto updater will update the application to the most recent version over time.
Step 2 - Extract the Zip File
Extract the zip file wherever you like, ideally, this would be in a place your user account has permissions like the downloads folder or the documents folder.
We have seen that extracting to your C: drive directly produces the best results especially if you are getting installation or extraction errors.
Step 3 - Follow the on-screen instructions
Run the MuteMe-Client.exe from the extracted folder and follow the steps on the screen.