MuteMe™ uses our proprietary technology which encompasses the illuminated device and companion app on your computer to mute/unmute your default microphone AND sync with popular conferencing software such as Zoom, Teams, WebEx, Skype, Google Meet, GoToMeeting and many many more. MuteMe is a safer and more compatible way to ensure that you are muted.

MuteMe works with Zoom, Teams, WebEx, Skype, Google Meet, GoToMeeting and many many more. MuteMe's syncing ability is growing by the week as our developers listen to customer requests and get to work.

Check out our Compatibility Matrix here!

MuteMe is compatible on Windows, MacOS and Linux and Virtual Conferencing tool compatibility may vary on different Operating Systems.

Yes, MuteMe works with all types of different microphones as long as they connect to the computer, this includes USB, wired, and Bluetooth headsets with built-in microphones (that includes AirPods!).

Yes, MuteMe supports Push-to-talk. In addition, users have the options to:

1) set the color of when they not in a conference call (ie, MuteMe detects when a conference application is launched - this feature is being worked on and not currently active we anticipate having this out of alpha and into beta testing by end end of January 2022). Use Case: others in your household will know when you are engaged in a meeting.

2) set the color for mute

3) set the color for unmute

4) select Toggle, push-to-talk mode, or push-to-mute mode.

There are 8 color options (including LED off)

In Zoom, if MuteMe only controls the mute/unmute status while the whole button bar at the bottom in zoom is showing, then your microphone/settings may need adjusting.

Language Settings: Zoom works best in English (multi-language support coming soon). Right click on Zoom icon in icon tray < switch languages < English.

Zoom Default Microphone: Ensure the correct default microphone is selected.

Zoom Settings for Windows/Linux:
- go to Settings < General < select 'Always show meeting controls'
- go to Keyboard Shortcuts < select 'Restore Default' on bottom right
- go to Keyboard Shortcuts < select box to Enable Global Shortcut for 'Change Focus to Zoom Meeting Controls'
- go to Keyboard Shortcuts < select box to Enable Global Shortcut for 'Mute/Unmute My Audio'

Zoom Settings for macOS:
- go to Settings < General < select 'Always show meeting controls'
- go to Keyboard Shortcuts < select 'Restore Default' on bottom right
- go to Keyboard Shortcuts < select box to Enable Global Shortcut for 'Mute/Unmute My Audio'

- go to Keyboard Shortcuts < select box to Enable Global Shortcut for 'Always Show Meeting Controls'

macOS Security & Privacy Settings:

- go to Security & Privacy < Accessibility < Be sure MuteMe is selected

- go to Security & Privacy < Automation < MuteMe-Client < make sure everything under MuteMe-Client is checked

To ensure you have the best experience using MuteMe, be sure your setup is as intended. Our team is constantly working on bugs and ways to improve the user experience.

- Ensure the latest OS version is installed. MuteMe's works with Windows 10 and macOS (Catalina or newer)

- Ensure the right Sync Level is selected (i.e. Level 1, 2 or 3 sync) in the MuteMe app.

- Ensure Sync Levels for video conferencing apps not in use are set to Level 1

- Ensure the video conferencing app is in English. Multi-Language support coming soon

- Ensure the USB data cable is being used (i.e the one we provided)

- Ensure the MuteMe device is connected directly to the computer (if having issues)

- Ensure the correct default microphone is selected in the video conferencing app

- Ensure the latest firmware version is installed (if having issues with the old one)

- Ensure the latest software version is installed (update alert on bottom right of MuteMe app)

In order to better communicate how MuteMe will work with the various video conferencing applications that you use, we came up with Sync Levels.

Sync Levels explain how we work with video conference applications like Zoom or Teams. Each level represents a different amount of Sync.

Level 1: Microphone Sync
Our tech allows the system's default microphone to stay in sync with MuteMe. At this level, the mute/unmute button in the conferencing app won't change when your MuteMe status changes. Use this setting when you want to mute but don't want others to know you are muted.

Level 2: Mute/Unmute Button Sync
The system’s default microphone and the mute/unmute button in the conferencing app stays in sync with MuteMe.  At this level, MuteMe won't be able to see when you change your mute status from the conferencing app. Use this setting when you only want to use MuteMe to control your mute status but don't want others to be able to unmute you.

Level 3: Full Sync
The system’s default microphone and the mute/unmute button in the conferencing app are fully in sync with MuteMe.  At this level, MuteMe will detect when you change your mute status from the conferencing app. Use this setting when you still want to use the mute/unmute button in the conferencing app alongside MuteMe.

MuteMe is peripheral device used for those that engage in virtual meetings:

- MuteMe uses our patent-pending technology and is the first illuminated button to both control your microphone AND sync with the conference application tool of your choice.

- MuteMe lets you and others around you know when you are in a meeting and when you are muted/unmuted. This is ideal when working from home or when you get numerous interruptions.

- MuteMe allows you to customize your color selection for each status. We are keeping folks preferences and visual impairments in mind. Today, there are 8 color options (including LED off).

- MuteMe has numerous other features like sleep mode, brightness control, push-to-talk, push-to-mute, etc which make it the #1 tool ensuring you sound professional and are responsive when you want to be in virtual meetings.

MuteMe™ has:
- Capacitive Touch
- Multi-color status selection (8 color options) to mute/unmute
- Multi-mode selection: toggle, push-to-talk, or push-to-mute

- Sleep mode

- Brightness control (2 settings)

- Pulse control (2 settings)

- Multi-platform sync - syncs across multiple conferencing apps
- Multi-OS compatibility - macOS, Windows 10, and Linux

- USB-C connector. (USB-C/A cable and USB-A to USB-C adapter included in purchase).

- Illuminated lighting 360° around the device to inform mute/unmute status to the user and those physically around you.

MuteMe works with macOS, Windows 10, and Linux.

Our first iteration is not compatible with ChromeOS, but we are hard at work to fix this.

MuteMe requires a downloadable MuteMe software application which allows you to pick and choose your preferences (like colors, etc). You do not need administrative permission to download MuteMe, although each company policy can vary. If you can install local applications, like zoom, you should have no problem downloading MuteMe's software.

Yes. Users have 8 different color options including white, red, green, yellow, blue, purple, cyan and LED off to indicate mute/unmute status.

MuteMe can indicate mute/unmute status change through sound. It beeps one time when going to mute, and twice when going to unmute.

MuteMe connects through a USB-C (on device) to a USB-A/C connector (on computer). A USB-A/C adapter is included in the purchase.

Yes, we ship internationally. International shipping rates will apply.

For bulk orders, please reach out to orders@muteme.com. We will provide discounted pricing for 25+ units and include pricing for engraving.

We love working with schools, corporations, and small businesses. MuteMe is great to give to students, clients, and your employees (especially to include in a welcome or thank you package).

Please email us at orders@muteme.com for orders of 25 or more that you would like engraved with logo or text. We can provide a customized quote.

In the near future we will begin opening up wholesale. Please email orders@muteme.com to set-up a phone call to discuss further.

Thank you for your interest in extending MuteMe’s capabilities. We are exploring compatibility with iOS and Android