Home Terms of Service (MuteMe App)

Terms of Service (MuteMe App)

YOUR PRIVACY & SECURITY

Your privacy is important to MuteMe, so we have created this policy to explain how we process your personal information.

This Statement of Privacy and Security outlines what types of data we collect, how we use it, and how we protect personal information collected by our products, services, apps, software and other devices. 

Please review this page and contact us at info@muteme.com with any questions or concerns. 

 

INFORMATION WE COLLECT

We collect data in a variety of ways to improve our products and services:

  • Information you provide to us
    This includes information you provide when you register and set up new products, download software, post on online platforms like forums or communities, respond to a survey, or enter a contest.
  • Information from the use of products and services
    When you use products and services, data may be sent to us such as your hardware model, firmware and operating system version, unique device identifiers and IP address/location information. Other times, subject to applicable law and your consent where it’s required, we may collect data based on your activities including your settings and configurations, usage data, and crash or error data.

HOW WE USE INFORMATION

We use the data we collect:

  1. to operate our business and provide, improve, and personalize our products and services, and
  2. to send communications, including promotions, account information, security updates, and product information.

We may analyze this data, including your personal information, to give you a more seamless, consistent, and personalized experience. We will always do so subject to applicable law and your consent where it’s required.

SHARING AND DISCLOSING INFORMATION

We do not sell your personal data.

We may share your personal data with your consent or to complete a transaction or provide a product or service you requested or authorized. For example, we share your content with third parties when you tell us to do so, like when you send data to a friend or link accounts with another service. We also share personal data among our controlled affiliates and subsidiaries for the purposes described in this policy and when required by law.

 

CONTROLLING AND ACCESSING INFORMATION

You can direct us to update, delete, or deactivate certain information pertaining to you. You can also request that we remove your personal information from the blog, community forums, or other public areas within our control. If we cannot remove certain personal information, we will let you know why.

You can unsubscribe from marketing emails from us by following the instructions in the email you received. We try to respond to requests to review information we have on file within 30 days of receiving a request.

CHILDREN

We do not knowingly collect or maintain information about persons under 13 years of age. If we learn that information about persons under 13 years of age has been collected on or through the sites, we will take appropriate steps to delete this information. If you are the parent or legal guardian of a child under 13 years of age who has registered for an account or service on our sites, please contact us using the contact information below to have that child’s account or service terminated and personal information deleted.

DATA SECURITY

We are committed to the protection of your personal information. We use a variety of security technologies and procedures, including TLS encryption, to help protect your personal information from unauthorized access, use, or disclosure.

HOW WE STORE AND PROCESS INFORMATION

We will retain your personal data for as long as

  • you use our products or services
  • your account is active
  • needed to provide you services
  • we are legally required to
  • to resolve disputes, and
  • to enforce our agreements

Personal data that is no longer required to be retained will be deleted at regular intervals.

Personal information collected by us may be stored and processed in the United States or in any other country we or our affiliates or service providers maintain facilities.

We take steps to ensure that the data we collect is processed as described in this statement and according to the law wherever the data is located.

ADDITIONAL DISCLOSURES FOR CALIFORNIA RESIDENTS

Under the California Consumer Privacy Act of 2018, California residents have specific rights around MuteMe's collection, use, and sharing of their personal information. We do not sell your personal information, and we will not do so in the future without providing you with notice and an opportunity to opt-out of that sale.

CHANGES TO THIS STATEMENT

We will occasionally update this Statement. If there are material changes to this Statement or in how we will use your personal information, we will prominently post the changes before making them.

We will not make any changes that are less protective of your personal information collected in the past without your consent.

We encourage you to periodically review this Statement to be informed of how we are protecting your information.

Thank you for your interest in MuteMe LLC and our products and services.