MacOS Users Firmware Update
This support article is for Mac users that are experiencing problems with batch 001 -003 legacy devices. If you are on windows and would like to update your firmware please click here.
If your device is working well with the first firmware do not proceed to download the older firmware.
(ONLY APPLIES TO BATCH 001-003 devices - check the bottom of the device)
A small number of Apple users may experience USB issues with their device. Apple users that are early backers receiving devices may experience a degradation of performance, (device not changing color quickly, device going dim, the device being less responsive, flickering LED lights, or other USB communication issues). The simple fix is to update your device with the latest firmware.
Some early users had indicated that they did not prefer to have a transition flash on by default (slight flash when pressing the button and releasing the button). This firmware will disable that by default. It can be enabled by the user at a later time, pending changes made to the software.
We are working on a firmware updater tool but in the meantime, you can follow the instructions below to get the latest firmware from MuteMe.
Step 1 - Open Terminal
You can do this by pressing the Command + Spacebar Keys and then typing in “terminal.app” (without the quotation marks) and finding it under applications
Step 2 - Download the updating script, make it executable and run it.
Please copy and paste this script in your terminal
curl -o MuteMeFlash.sh 'https://cdn.shopify.com/s/files/1/0522/8127/8617/files/MuteMeFlash.sh?v=1656664693'
chmod +x MuteMeFlash.sh
bash MuteMeFlash.sh
Then press the ENTER key
Step 3 - Follow the on-screen instructions
If your device is working well with the first firmware do not proceed to download the older firmware.