Firmware Update Windows

This support article is for Windows users that would like to update their firmware. If you are on macOS and would like to update firmware click here. 

Some early users had indicated that they did not prefer to have a transition flash on by default (slight flash when pressing the button and releasing the button). This firmware will disable that by default. It can be enabled by the user at a later time, pending changes made to the software. This firmware will also resolve the rolling RGB LEDs that were on, now they will turn off after 10 seconds if the device is not connected with the software.

We are working on a better firmware updater tool but in the meantime, you can follow the instructions below to get the latest firmware from MuteMe. 

(ONLY APPLIES TO BATCH 001-003 devices - check the bottom of the device)

Step 1 - Download the basic updater tool
Download Here

Step 2 - Run the exe
A window will open asking if you want to update the firmware on your MuteMe, press the YES button, then the firmware tool will extract and start running. You will need admin rights on the PC. 

Step 3 - Follow the on-screen instructions
The tool will install the required drivers, and then proceed to update the firmware, please close the application window once your device is working. Otherwise, the tool will try various alternative firmware.