Inicio Microphone Detection Strategy

This page helps you understand one of the many features of the MuteMe application. 

MuteMe has the ability to detect when you are in a meeting by using two different sources. We can detect the presence of online meetings & we can check the status of the microphone. 

Microphone Detection (recommended) :
Under most circumstances when your microphone is in use our application will detect use and make that information available to you.  You would need to have your color preferences set accordingly or be on the diagnostic tools page of the application. When we detect usage we would set the proper color on the device (based on your preferences) and in the application system tray next to the system clock. There may be some limited circumstances when we may not be able to detect usage, this may be due to a unique set up or special software that interfaces directly with a specialty microphone.  

Meeting Detection : 
Under some circumstances when the platform you use has level 3 support our application can detect use and make that information available to you.  You would need to have your color preferences set accordingly or be on the diagnostic tools page of the application. When we detect usage we would set the proper color on the device (based on your preferences) and in the application system tray next to the system clock. There are circumstances when we may not be able to detect usage using this method. 

MuteMe Settings :

We recommend relying on microphone in use detection for majority of people. There are times when some customers use only one platform and are ok with meeting detection but microphone detection works across multiple conditions and gives you more control over your microphones. 


    Other Issues:

    If you experience any issues please used to chat bot below to contact our customer service team who I should be able to help you solve any configuration issues. 

     

    Last Updated: 1:38PM - PST - May 26, 2022

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