MuteMe
Device Preferences
Device Preferences controls firmware-update notices and whether MuteMe restarts the device after your computer wakes.
Firmware Updates
Open Tools and find Device Preferences. The Firmware Updates switch controls the app’s check/notification behavior for device firmware. It is not the automatic app-download preference.
The automatic device check runs when exactly one device is connected. If you have several devices, follow the appropriate firmware instructions and update the intended device individually. A notice is not permission to use firmware meant for a different model or batch.
Automatic Device Restart
Automatic Device Restart requests a device restart when the computer resumes from sleep. It can help restore communication in a setup that needs it, but it is not a promise to reset the device after every error or every firmware update.
Change one preference at a time, test a sleep/wake cycle and confirm the device reconnects. If it does not, report the device model, connection/hub and operating system rather than repeatedly flashing firmware.
We’re here to help
Still need a hand?
The best way to contact us is through the Support tab in the MuteMe app. Include your device, operating system, app version and what you have already tried.