Inicio Language Settings Causing Syncing Issues

This support article is for Windows and macOS users that are experiencing sync issues with their MuteMe and use a language other than US-English on their communication platform. 


We believe that language selection on the communication platform in a language other than US-English is the cause of such issues. A number of users have now told us that their language settings are causing sync issues with applications such as MS Teams. 


In the short term please change your language on the application to US-English. We will work on a software version that takes into account different languages but this may take some time.

Please let us know via the chatbot if that has resolved your issue.