MuteMe · Setup & support
Choose whether to share app performance data.
The performance-data preference limits diagnostic event sharing. It does not turn off every app, crash, usage or support-related data flow.
- Location
- General Settings
- Control
- Opt-out of sharing app performance data
Change the preference
Open General Settings
In MuteMe, open General Settings and enable Opt-out of sharing app performance data. The app displays Opt-Out Confirmed!.
Review the separate support choice
When you submit a Support issue, separately review Include a log file of recent app operations. A support message and any logs you choose to send are not disabled by the performance preference.
What the switch affects
Performance diagnostics help identify how the app and integrations behave across different systems. The current app filters performance events when this preference is enabled, while retaining basic app-open/close, heartbeat and crash-related events.
System and app context—including operating-system version, architecture and app release—can accompany retained events. Profile/device context is handled separately, so this switch should not be read as a promise that all system information or all data transmission stops.
Support reports and local logs
The app also maintains local operational logs for troubleshooting. A support request includes the email and description you provide, diagnostic context and any log attachments you authorize. See how to find and send logs.
The published purpose of these diagnostics is product improvement, bug fixing and support. For the terms governing use of the app, read the App Terms of Service and App EULA.
We’re here to help
Still need a hand?
The best way to contact us is through the Support tab in the MuteMe app. Include your device, operating system, app version and what you have already tried.